Water Heater Installation and Repair in Kentucky and Southern Indiana
When your hot water goes out, you don’t have time to wait. At Payne & Son’s Water Heaters and Plumbing, we provide same-day water heater repair and installation for homes and businesses across Kentucky and Southern Indiana.
ABOUT
Your Local Water Heater Experts
Hot water is one of those things you never want to lose. Whether your unit is leaking, not heating, or it’s time for a more efficient upgrade, Payne & Son’s is here to help.
We service all makes and models and provide both residential and commercial water heater solutions throughout the Kentuckiana region. In many cases, we’re able to provide same-day service to restore your hot water as quickly as possible.
Our Expertise Includes
Traditional tank water heaters
Tankless and hybrid models
Gas and electric systems
Water heater replacement
Maintenance and annual tune-ups
Emergency water heater repair
Same-day water heater installation (when available)
Expansion tank installation and code upgrades
Special Financing and Savings Options
We offer hassle-free financing with flexible approval options, including 0% down and 0% interest for qualified customers. Affordable monthly plans are available with payments as low as $30 per month with approved credit, so you can get the plumbing or water system upgrade you need without delay.
We are proud to offer special discounts for military members, veterans, first responders, and senior citizens as a thank you for their service and dedication to our community.
Get A Quote
WHAT’S INCLUDED
What’s Included in Every Water Heater Service
When you call Payne & Son’s, you get clear communication, dependable work, and a job done right the first time.
Professional inspection and diagnosis
Honest recommendations and upfront pricing
Expert installation or repair by a licensed plumber
Removal of your old unit (if replaced)
Safety and efficiency testing
Clean-up before we leave
WHY US
Why Homeowners and Businesses Trust Payne & Son’s
We’re not just another plumbing company, we’re a family-owned business built on integrity, craftsmanship, and respect for your home.
Master Plumber Expertise
Every installation is supervised by Michael Payne, ensuring lasting performance and safety.
Honest, Upfront Pricing
No surprises. You’ll know the cost before the work begins.
Family-Owned and Faith-Guided
We treat every customer like family and every job like it’s for our own home.
Fast, Reliable Service
In many cases, we offer same-day repair and installation, so you’re not left without hot water.
TESTIMONIALS
See Why Homeowners Trust Payne & Son’s
Real customers. Real experiences. Here’s what people across Kentucky and Southern Indiana say about our water heater services.
Real Work Gallery
Installation of a whole-home water softener system, complete with brine tank.
Installation of a dual A.O. Smith water heater system with updated copper piping and expansion tank.
Installation of a new gas line and connections for an outdoor pool heater to ensure safe, efficient heating performance.
Customer Reviews
Teresa Mae
I am so grateful!!! I needed a new kitchen faucet. I was quickly provided a quote given recommendations and repairs were completed. Will definitely use again when needed!
Nathaniel Walsh
Michael replaced my water heater yesterday and I was very pleased with his company. When I first called him, he was out of town on a personal trip. Rather than dismissing my call as he was out of town, he took the time to speak with me and talk through the issues I was seeing with my water heater. Give Michael a call if you need help!
Mike L1C4
Michael came and put in a new hot water heater for us and did a excellent job. Even did it on his Birthday. Great service and great people. I recommend him a 10/10. Thank you for all you did.
Eric Goodlett
Michael is an honest, standup guy, and will treat you right. You can trust his work. Extremely fast response. I called him Monday afternoon with a water heater leak and by Tuesday evening we had a new water heater installed. Highly recommend! Give him a call!
Andrew Skaggs
Mike rescued me from a basement flood that we discovered returning from vacation that wrecked our water heater. He was super helpful with troubleshooting the culprit of our leak, replacing our water heaters, and recommending the installation of a Moen Flo automatic water shut off. Highly recommend Payne & Son!
Amy Vanhoose
I called on Monday with a very leaky tub spout. Micheal worked me in and came out Tuesday and fixed it. We also needed our shut off valve upgraded and he was able to do that as well. Very speedy service and fair pricing.
Ethan Medley
Michael at Payne & Sons Plumbing was fantastic! Couldn’t recommend his company enough. He is knowledgeable, honest, and fairly priced. We are thankful for honest work!
Patrice Turner
Michael was great. He was friendly, professional, and tidy. He squeezed me into a busy day and his price was more than fair. I’ll be a customer, again!
Adam C.
I had a plumbing issue that needed urgent attention, and Michael was quick to respond. They arrived promptly, diagnosed the problem right away, and had everything fixed in no time. Not only was the service fast and efficient, but the price was also very reasonable. Highly recommended!
Larry Watts
Payne & Sons Plumbing fixed two toilets and replaced our outdoor spigot that had been leaking into the house all in less than an hour and a half!! Very much appreciate them coming out within a week, keeping us informed of the cause/solution, and the A+ quality work. Very affordable and professional. We will definitely be contacting them for any future services!
FAQ
Water Heater FAQs
How long does a water heater last?
Most tank water heaters last 8–12 years. Tankless systems can last up to 20 years with proper maintenance.
Should I repair or replace my water heater?
If your unit is over 10 years old, leaking, or struggling to keep up, replacement may be the smarter investment.
Do you install tankless water heaters?
Yes. We install and service all major brands, including Rheem, Navien, and A.O. Smith.
Do you offer same-day water heater service?
Yes. In many cases, we offer same-day water heater repair or installation depending on availability and the type of system needed. Call us as early as possible for the fastest service.
What brands do you service?
We service all major water heater brands and models.
How much does a new water heater cost?
Cost depends on size, model, and setup. We’ll give you a clear, honest quote upfront.
LOCATIONS
Proudly Serving Kentucky and Southern Indiana
We provide professional water heater installation and repair across the Greater Louisville Metro area and surrounding communities.
Kentucky
Louisville KY
Lexington KY
Prospect KY
Goshen KY
La Grange KY
Crestwood KY
Bardstown KY
Frankfort KY
Elizabethtown KY
Taylorsville KY
Shelbyville KY
Fisherville KY
Shepherdsville KY
Mount Washington KY
Hillview KY
Cox Creek KY
Vine Grove KY
Versailles KY
New Albany IN
Southern Indiana
Jeffersonville IN
Clarksville IN
Don’t see your area listed?
Call 502-471-8426. We may still be able to help!
Ready for Reliable Hot Water?
Whether you need a repair, a replacement, or an upgrade, Payne & Son’s delivers dependable solutions you can trust.
