About Payne & Son’s Water Heaters and Plumbing
When you invite Payne & Son’s into your home or business you’re getting a family that truly cares. Founded and led by Master Plumber Michael Payne, our company proudly serves Kentucky and Southern Indiana with dependable water heater and plumbing services built on trust, integrity, and craftsmanship.
OUR STORY
A Family Tradition of Hard Work and Honesty
Payne & Son’s Water Heaters and Plumbing began with one simple goal: bring real customer service back to the trades.
After years of seeing homeowners frustrated by poor communication and overpromised work, Michael Payne set out to build something different: a plumbing company grounded in faith, family, and genuine care for the people we serve.
Today, Michael, his wife, and their two sons proudly carry that mission forward, combining expert workmanship with a personal touch.
From a small home project to a major commercial repair, our goal is to leave every customer feeling valued, respected, and confident in the work we do.
“We’re more than plumbers, we’re a family serving our community with integrity and heart.”
Michael Payne
OWNER & MASTER PLUMBER
License #8532
MISSION & VALUES
Our Mission & Core Values
We believe good business is about more than pipes and tools, it’s about people. Every service call is a chance to make someone’s day easier and their home safer.
Our Mission
To deliver reliable plumbing and water heater solutions through honest work, open communication, and care that reflects our faith and family values.
Our Values
Integrity – We do what’s right, even when no one’s watching.
Communication – We explain every step and never leave you guessing.
Quality – We take pride in our workmanship and stand behind every job.
Respect – We treat every home and customer like family.
Faith – We’re guided by principles that keep us grounded, humble, and service-focused.
Supporting Our Community
We proudly offer special discounts for military members, veterans, first responders, and senior citizens. Serving those who serve our community is something we take seriously, and we are honored to give back whenever we can.
COMMUNITY RECOGNITION
Voted a 2025 Nextdoor Neighborhood Fave
OWNER
Meet Michael Payne Master Plumber and Proud Father
With decades of hands-on experience, Michael Payne is more than a skilled tradesman, he’s a man of faith, a dedicated father, and a business owner who believes in doing things the right way.
Michael founded Payne & Son’s Water Heaters and Plumbing to bring back the kind of service where people and quality still matter.
His approach is simple: listen carefully, communicate clearly, and leave every customer with confidence in their plumbing and their plumber.
WHY US
Why Homeowners and Businesses Trust Payne & Son’s
Family-Owned and Operated
We live and work in the same communities we serve. We’re your neighbors, not a franchise.
Master Plumber Leadership
Every job is guided by Master Plumber expertise for precision and safety.
Local, Honest, Reliable
We’re proud to serve Kentucky and Southern Indiana, offering dependable solutions without gimmicks or upsells.
Real Results and Reviews
Check out our 5-star reviews to see why families across Kentuckiana trust us time and time again.
LOCATIONS
Proudly Serving Kentucky and Southern Indiana
From Louisville to Lexington, Jeffersonville to Elizabethtown, Payne & Son’s is your trusted local plumber across the greater Kentuckiana region. We’re proud to serve our neighbors with the same respect, honesty, and quality we’d expect in our own homes.
Kentucky
Louisville KY
Lexington KY
Prospect KY
Goshen KY
La Grange KY
Crestwood KY
Bardstown KY
Frankfort KY
Elizabethtown KY
Taylorsville KY
Shelbyville KY
Fisherville KY
Shepherdsville KY
Mount Washington KY
Hillview KY
Cox Creek KY
Vine Grove KY
Versailles KY
New Albany IN
Southern Indiana
Jeffersonville IN
Clarksville IN
Don’t see your area listed?
Call 502-471-8426. We may still be able to help!
CUSTOMER ASSURANCE
Our Promise To You
We understand that when you call a plumber, you’re putting your trust in someone to fix an important part of your home or business. That’s not something we take lightly.
We’ll show up on time.
We’ll treat your home with care.
We’ll be honest about pricing.
We’ll do the job right the first time.
Experience Plumbing Done Right!
Whether it’s a leaky faucet, a new water heater, or a full plumbing repair, you deserve a team that values your time, your home, and your trust.
