Trusted Plumbing and Water Heater Experts in Kentucky and Southern Indiana
From tankless water heater installations to full-service plumbing repairs, Payne & Son’s delivers dependable work and honest service you can trust. Led by owner Michael Payne, Master Plumber, we treat every customer like family and every home like our own.
OUR SERVICES
Plumbing Services Built on Quality and Integrity
Whether you need a simple fix or a full plumbing overhaul, Payne & Son’s Water Heaters and Plumbing delivers expert solutions built on honesty, craftsmanship, and care.
Water Heater Installation & Repair
When your hot water goes out, you don’t have time to wait. We offer same-day water heater repair and installation whenever possible, providing fast, reliable service across Kentucky and Southern Indiana.
Full-Service Plumbing
From dripping faucets to broken pipes and appliance hookups, we do it all — with precision, professionalism, and lasting results.
Drain & Sewer Services
Clear clogged drains, fix slow sewers, and solve underground line problems with professional drain cleaning, hydro jetting, and advanced sewer camera diagnostics.
Basement Waterproofing
Protect your home from water damage with full basement waterproofing solutions. We handle everything from foundation drainage to sump pump integration, stopping water intrusion at the source and keeping your basement dry long-term.
Water Leak Detection & Repair
Find hidden leaks quickly with advanced electronic leak detection. We pinpoint water line issues, slab leaks, and fixture leaks without unnecessary damage. Fast repairs prevent costly water damage and restore your plumbing system to normal.
Water Filtration & Softeners
Hard water, chlorine, and sediment can affect everything from your plumbing to your drinking water. Our whole-home water filtration and softener systems improve water quality at every tap, helping protect your fixtures, appliances, and family’s health.
Backflow Testing & Certification
Stay compliant and protect your drinking water with certified backflow testing, repairs, and installation of backflow prevention devices.
Sewer & Water Line Repair & Replacement
When underground lines fail, we’re ready. From leaks to full replacements, our licensed team restores flow fast and safely.
Emergency Gas Leak Detection & Repair
If you smell gas or suspect a leak, call immediately. We provide fast, professional gas leak detection and safe gas line repair across Kentucky and Southern Indiana.
Emergency Plumbing Services
Burst pipes? Leaks in the middle of the night? We’re on call and ready to respond with fast, reliable emergency service.
Commercial Plumbing Services
Keep your business running smoothly with professional plumbing, maintenance, and backflow services tailored for commercial properties.
Septic System Services
Professional installation and replacement services for septic systems. Residential and commercial.
COMMUNITY RECOGNITION
Voted a 2025 Nextdoor Neighborhood Fave
Special Financing and Savings Options
We offer hassle-free financing with flexible approval options, including 0% down and 0% interest for qualified customers. Affordable monthly plans are available with payments as low as $30 per month with approved credit, so you can get the plumbing or water system upgrade you need without delay.
We are proud to offer special discounts for military members, veterans, first responders, and senior citizens as a thank you for their service and dedication to our community.
Get A Quote
ABOUT US
Family-Owned and Built on Service
Founded by Master Plumber Michael Payne, Payne & Son’s is a family-owned company proudly serving Kentucky and Southern Indiana. Guided by strong values, faith, and a passion for true customer care, we bring back the kind of old-fashioned service where people and quality still matter.
As a family-owned company, we are proud to support military members, first responders, and senior citizens in our community. Serving those who serve others is something we take seriously, and we are honored to give back whenever we can.
Our mission is simple. Provide honest communication, dependable workmanship, and real value to every customer we serve.
WHY US
Why Homeowners and Businesses Choose Payne & Son’s
Family-Owned and Faith-Guided
We believe when you choose our company, you’re choosing a friend for life, where 24 hr service is at a touch of a button. We treat every customer with honesty, respect and genuine care.
Master Plumber Expertise
Owner Michael Payne is a certified Master Plumber with decades of hands-on experience.
Fast and Reliable Service
We show up when we say we will and get the job done right the first time.
Upfront and Honest Pricing
No gimmicks. No surprises. Just straightforward service you can trust.
Quality You Can See and Feel
Every repair and installation meets our high standards of craftsmanship.
Trusted Plumbing and Water Heater Experts
OUR PROCESS
Our Simple 3-Step Process
Discover why homeowners and businesses across Kentucky and Southern Indiana trust us for every job.
STEP 01
Request Your Quote
Call us or fill out our quick online form. We’ll listen, ask a few questions, and schedule your service fast.
STEP 02
Honest Evaluation and Repair
We’ll assess your issue, explain your options, and provide clear pricing before any work begins.
STEP 03
Guaranteed Results
Our work is backed by integrity, expertise, and a satisfaction promise you can count on.
TESTIMONIALS
Real Work Real Results
At Payne & Son’s, every project is personal and our customers notice the difference. From tankless water heater installs to full plumbing repairs, we’re proud to share both our workmanship and what homeowners across Kentucky and Southern Indiana have to say about it.
Real Work Gallery
Installation of a whole-home water softener system, complete with brine tank.
Installation of a dual A.O. Smith water heater system with updated copper piping and expansion tank.
Installation of a new gas line and connections for an outdoor pool heater to ensure safe, efficient heating performance.
Customer Reviews
Teresa Mae
I am so grateful!!! I needed a new kitchen faucet. I was quickly provided a quote given recommendations and repairs were completed. Will definitely use again when needed!
Nathaniel Walsh
Michael replaced my water heater yesterday and I was very pleased with his company. When I first called him, he was out of town on a personal trip. Rather than dismissing my call as he was out of town, he took the time to speak with me and talk through the issues I was seeing with my water heater. Give Michael a call if you need help!
Mike L1C4
Michael came and put in a new hot water heater for us and did a excellent job. Even did it on his Birthday. Great service and great people. I recommend him a 10/10. Thank you for all you did.
Eric Goodlett
Michael is an honest, standup guy, and will treat you right. You can trust his work. Extremely fast response. I called him Monday afternoon with a water heater leak and by Tuesday evening we had a new water heater installed. Highly recommend! Give him a call!
Andrew Skaggs
Mike rescued me from a basement flood that we discovered returning from vacation that wrecked our water heater. He was super helpful with troubleshooting the culprit of our leak, replacing our water heaters, and recommending the installation of a Moen Flo automatic water shut off. Highly recommend Payne & Son!
Amy Vanhoose
I called on Monday with a very leaky tub spout. Micheal worked me in and came out Tuesday and fixed it. We also needed our shut off valve upgraded and he was able to do that as well. Very speedy service and fair pricing.
Ethan Medley
Michael at Payne & Sons Plumbing was fantastic! Couldn’t recommend his company enough. He is knowledgeable, honest, and fairly priced. We are thankful for honest work!
Patrice Turner
Michael was great. He was friendly, professional, and tidy. He squeezed me into a busy day and his price was more than fair. I’ll be a customer, again!
Adam C.
I had a plumbing issue that needed urgent attention, and Michael was quick to respond. They arrived promptly, diagnosed the problem right away, and had everything fixed in no time. Not only was the service fast and efficient, but the price was also very reasonable. Highly recommended!
Larry Watts
Payne & Sons Plumbing fixed two toilets and replaced our outdoor spigot that had been leaking into the house all in less than an hour and a half!! Very much appreciate them coming out within a week, keeping us informed of the cause/solution, and the A+ quality work. Very affordable and professional. We will definitely be contacting them for any future services!
LOCATIONS
Proudly Serving Kentucky and Southern Indiana
We serve homes and businesses throughout the Greater Louisville Metro area and surrounding regions.
Kentucky
Louisville KY
Lexington KY
Prospect KY
Goshen KY
La Grange KY
Crestwood KY
Bardstown KY
Frankfort KY
Elizabethtown KY
Taylorsville KY
Shelbyville KY
Fisherville KY
Shepherdsville KY
Mount Washington KY
Hillview KY
Cox Creek KY
Vine Grove KY
Versailles KY
New Albany IN
Southern Indiana
Jeffersonville IN
Clarksville IN
Don’t see your area listed?
Call 502-471-8426. We may still be able to help!
CUSTOMER ASSURANCE
Our Promise To You
We’re not just fixing pipes, we’re earning your trust.
From the moment you call until the job’s done, we promise:
Honest communication every step of the way
Respect for your home and time
Quality work backed by professional expertise
FAQ
Frequently Asked Questions
Do you service both homes and businesses?
Yes. We provide full plumbing and water heater services for residential and commercial clients across Kentucky and Southern Indiana.
Do you offer emergency plumbing?
Yes. Call 502-471-8426 for fast assistance. Availability may vary depending on workload, but we always do our best to respond quickly.
What areas do you serve?
We cover the Greater Louisville KY metro area, including Lexington, Elizabethtown, and Southern Indiana.
Are estimates free?
Yes. We provide honest, no-obligation quotes before any work begins.
Do you install both tankless and traditional water heaters?
Absolutely. We install, repair, and replace both tankless and tank-style water heaters to fit your home and budget.
How do I know if I need backflow testing?
If you own a commercial property or irrigation system, annual backflow testing is required by most municipalities.
Do you offer any discounts?
We do! Ask about our discounts for military, first responders, and our senior citizen discounts.
Need Plumbing or Water Heater Help?
Contact Payne & Son’s today for fast, dependable service you can trust. Our family is ready to take care of yours.
